McIntyre Group Office Services

Highlights

Founded in 1984, McIntyre Group has distinguished itself over much of our 27-year history as a provider of high-quality installation, reconfiguration, relocation, warehousing and on-site support services in Ontario and Alberta. Wherever possible, we coordinate the delivery of multiple McIntyre services to give the client a well-integrated solution that reduces project risk and creates potential cost efficiencies.

McIntyre work is characterized by a thorough understanding of the client’s requirements, comprehensive project planning and management, technical expertise, and high standards for craftsmanship and customer service. These hallmarks have been fundamental in making us one of Canada’s largest independent full-service installation company.

With about 130 people on our field staff, McIntyre can commit to big projects and complete them on schedule. We are certified to install every major brand and line of contract office furniture and architectural wall found in Canada today and have experience with complementary and niche products as well. In addition to handling a wide range of furniture installations, we maintain specialized teams for architectural wall and custom laboratory installations in both Ontario and Alberta.

Starting in 2006, we expanded our inventory services offering to afford clients the benefits of complete life-cycle support for furniture and other workplace assets. These services include an advanced, best-practice approach to managing stored and on-site inventories which features extensive applications of the SnapTracker™ asset management system.

We support our key operational functions with sound processes and the best technology available. For example, our Field Force Automation (FFA) program is a major technology initiative to boost service levels across the company. FFA uses a mobile wireless infrastructure consisting of BlackBerry® smartphones and a customized suite of software applications. It provides complete office/field integration of our quotation, work order, scheduling, reporting and time-collection processes as well as “anywhere” communication of voice, email, data and project photography.

Special Features of Our Service

• Consistently high performance in installation work through company-wide adherence to our internally developed Standard Installation Procedures (SIPs).
• Client-focused teamwork drives all major field projects and internal initiatives.
• Ongoing quality assurance emphasis including technical training, field efficiency programs, and regular quality audits.
• Strong, reliable field supervision by lead hands who must complete our formal leadership development program.
• Highly motivated staff by virtue of our emphasis on continuous professional development.